Privacy Policy

1. Introduction

This Privacy Policy explains how HouseRenderPro (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

2. Who We Are

HouseRenderPro is a provider of specialist rendering services based in the United Kingdom. Our website address is: https://houserenderpro.co.uk.

3. What Personal Data We Collect

• Full name
• Email address
• Phone number
• Postcode or full address
• Project details or messages submitted through forms
• Cookies and usage data via analytics tools (see Cookie Policy)

4. How We Use Your Data

We process your data for the following purposes:

• To provide quotations or consultations you’ve requested
• To respond to inquiries and messages
• To improve website functionality and user experience
• To comply with legal or regulatory obligations

5. Legal Basis for Processing

We only process your personal data under one or more of the following lawful bases:

• Consent – you have given clear permission
• Contract – processing is necessary to fulfil a request or agreement
• Legitimate Interest – for purposes that are necessary to our business
• Legal Obligation – when required to comply with the law

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Typically, we retain enquiry and project data for up to 12 months unless legally required to keep it longer.

7. Sharing Your Data

We do not sell your data. We may share your data with trusted third-party providers to operate our website and deliver our services (e.g., email services, analytics providers), under strict confidentiality agreements.

8. Data Security

We take appropriate technical and organisational measures to secure your data, including HTTPS encryption, access control, and secure servers. While no method is 100% secure, we strive to protect your information at all times.

9. Your Data Rights

You have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Request deletion of your data (“Right to be Forgotten”)
• Withdraw consent at any time
• Object to or restrict certain types of processing

To exercise any of these rights, contact us at info@houserenderpro.co.uk.

10. Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for more details.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

12. Contact Us

If you have any questions about this policy or your data, contact:

Email: info@houserenderpro.co.uk

Postal Address: Berkeley Square, London, W1J 8DZ, UK